What We’re Doing for COVID-19

Those working to maintain our supply chain, the daily commuters, and Ontarians alike have been significantly impacted by COVID-19 as travel, both how often we do it and how we experience it, has changed. Protocol, best practices and mandates have been evolving over this time and ONroute has implemented many changes to protect the health and safety of our customers and employees.

Those working to maintain our supply chain, the daily commuters, and Ontarians alike have been significantly impacted by COVID-19 as travel, both how often we do it and how we experience it, has changed. Protocol, best practices and mandates have been evolving over this time and ONroute has implemented many changes to protect the health and safety of our customers and employees.

We take our role as an essential workplace very seriously and are always working to ensure that our ONroute plazas are a safe and clean place to work and to stop. All 23 of our travel plazas remain open, offering 24/7 access to washrooms, fuel, parking and food/beverage via take-out, grab and go, and drive-through services.

Precautionary Measures

We have numerous precautionary measures in place to limit the spread of COVID-19 in our plazas and continue to monitor government updates for ways that these efforts may need to evolve or change. Our current measures include enhanced cleaning and sanitization, closed dining and seating areas, continually re-emphasizing proper hand-washing protocols, newly installed plexi-glass shields, implementing new queue protocols, introducing gloves and masks, and many more. You can visit this page or the full list of all of our COVID-19 precautionary measures, as well as hours of operation as some of our franchises have different hours than our core services.

Looking Forward

We recognize that COVID-19 will continue to change how various elements of travel and business functions are conducted in the future. As such, the precautionary measures that we have introduced will remain in place as Ontario’s economy re-opens and many of those measures will continue over the long-term.

Our priority is the health and safety of our customers and employees. We’re aware of the unique role we play as an essential service during this time and we assure you that our focus is on providing a healthy, clean, and safe place to stop.  

Thank you to our visitors for your understanding and for making ONroute a part of your journey. We look forward to seeing you soon.