CEO’s Corner: September 2020

As the temperature begins to dip, the Fall season is inevitably just around the corner. Having grown up on a farm, there is something about this time of year, and seasons changing in 2020, that has felt more refreshing and sorely needed than in other years. Each change in weather and in nature is a reminder that “this too shall pass” and serves as a tangible reminder that the circumstances and uncertainties we find ourselves in currently are never quite as permanent as we may sometimes believe. With more and more amenities across our province reopening and children returning to school, some sense of ‘new normal’ is setting in and we at ONroute are looking forward to the future horizon.
September 10, 2020

As the temperature begins to dip, the Fall season is inevitably just around the corner. Having grown up on a farm, there is something about this time of year, and seasons changing in 2020, that has felt more refreshing and sorely needed than in other years. Each change in weather and in nature is a reminder that “this too shall pass” and serves as a tangible reminder that the circumstances and uncertainties we find ourselves in currently are never quite as permanent as we may sometimes believe. With more and more amenities across our province reopening and children returning to school, some sense of ‘new normal’ is setting in and we at ONroute are looking forward to the future horizon.

I’m excited and proud of many of the changes we have introduced at ONroute this season. With some unforeseen delays, we are excited to be officially opening many of our new Subway restaurants at our plazas later this month. Adding Subway into our food offerings will provide even more fresh, healthy meal options for you as you travel across Ontario, alongside our ‘grab and go’ Freshii offerings already available in our M Market at all 23 locations. We also have a wide array of apple cinnamon and pumpkin spice products that are always popular additions at this time of year. Drop by one of our Starbucks locations and try one of my favourites, a pumpkin spice non-fat latte, while you are out for a hike to see the changing leaves or visiting a local apple or pumpkin farm this season.

As a mom of two teenagers, I also understand that the back-to-school season brings a change in routine that can be both exciting and overwhelming – and this is especially the case this year. You can count on us at ONroute to help make your transition to a new schedule as smooth as possible with our timely and efficient service, quick ‘grab and go’ food and drink options, and access to clean washrooms on the go. We keep you moving safely and quickly through our plazas and, of course, drive-thru is available for those who don’t have time to stop or who want to stay extra contactless during this time. Whatever it is that works best for you, know that “We’re ON it” and that we are here for you during this time.

While things are different, I am excited to embrace fall with thoughts of thanks and appreciation.  We look forward to welcoming you soon and wish you a safe, happy and healthy September.

Sincerely,

Melanie Teed-Murch,
Chief Executive Officer, ONroute