CEO Melanie Teed-Murch

CEO’s Corner: July 2021

July 12, 2021

Summer is here and what a great time it is! The kids are out of school, the sun is shining, and the opportunities are endless! In this exciting season of change, we venture out into the great outdoors, finally able to spend time with family, friends, and loved ones as Ontario moves to Stage 3 with much anticipation, this coming Friday! As we take to the roads and head to the cottage or the campground, one thing is for sure, ONroute is here for you and your staycation vacation.

At ONroute, we are working hard to support you on your journey with a renewed, customer-focused approach. You have a choice when you travel and are the soul of what we do; we want to be a part of your journey and ensure that we are providing the best amenities, brands, and services we can to every customer, every time they walk through our plaza doors.

Walking into one of our 23 plazas, we want you to find clean bathrooms and brands you know and love with service provided by a team that supports your journey. Whether you are stopping in for a Tim Hortons Cold Brew, a Freshii GrabNGo sandwich, M&M’s frozen burgers for the cottage or to grab the sunscreen you forgot to pack, at ONroute, we are ON it for you.

There is something for every member of the family, and we are striving to be more than what you expected. Pack a charcuterie picnic from the ONmarket, grab a bucket of chicken from Popeyes, or enjoy a cold Starbucks Peach Green Tea Refresher (my favourite) in our picnic park rest areas. We have stocked up the market with M&M frozen foods and grocery essentials for your RV travels and have great beach and cottage items for the kids!

As you travel, pay it forward.  Take a moment and extend a kindness – it has been a long road for all of us – including your ONroute team serving you.  They have been here every moment along the way the last 15 months, and they are excited about the new brands and services we have waiting for you – we are more than you remember at ONroute.

Melanie Teed-Murch
Chief Executive Officer, ONroute